Superb

Carpet, Upholstery, Tile & Grout Cleaning.
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575-526-7845

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Las Cruces Best Pet Urine Odor Cleaning!

Pets are part of the family and owning a pet is a wonderful part of life. Unfortunately, because of change in diet, environment, old age or some other factors, your wonderful pet may have an accident. Now what! At the right side of the page are some links should you want to attempt to solve the problem yourself. If you want a professional treatment, call Superb Carpet & Tile / Grout Cleaning for a free evaluation and estimate.

Pet urine stain / odor removal is not impossible, but the sooner the job is attempted, the greater the chance of success. If Superb Carpet & Tile / Grout Cleaning can remove the odor/stain, but the pet behavior has not been corrected, the customer will find his carpet or tile and grout with new pet problems to address. Pet urine smell or discoloration can occur both on carpet and also on tile / grout.

 

The following is information to better understand this common household pet accident.

Pet stains and odor are 2 different problems:
  1. Pet stains are discoloration in the carpet fiber due to the acid in the urine. Whether staining occurs or not depends on:
    1. Acidity of urine - Pet urine ph varies from pet to pet and also within a pet depending on his diet.
    2. Type of carpet - Some stain resistant carpets repel the urine better than others. If the urine can not get into the carpet fiber dye sites then staining will not occur. Most carpet warranties from the manufacture will not cover stains due to pet urine.

    At Superb Carpet & Tile / Grout Cleaning, we will treat these spots and if the fibers have not been damage, we will remove the stains.

  2. Pet odors are cause by the breakdown of the protein in the urine. Typically cat urine has more protein and therefore produces stonger odors and more likely to cause staining. In order to remove the odor, the treatment needs to reach ALL the urine where ever it is.
The first step is finding the pet urine in the carpet. The urine can normally be found with a blacklight in a darken room.

The second step is to determine the level of severity: light, moderate, severe, or extreme.

In Light cases: Superb Carpet & Tile / Grout Cleaning will treat the spot with enzeymes to digest the odor and treat the stain. They will then flush the affected area and finally deodorize. This is done if the urine in only in the carpet and not in the pad and subsurface.

In moderate cases: Superb Carpet & Tile / Grout Cleaning will need to applying a liquid which can neutralize the effect of the urine acid on the carpet, and counter the odor at the same time. We will leave it to soak, then come back the next day and clean the area.

In severe cases: You may not want to know this but: A Striking Image will pick up the carpet, remove the pad, clean and seal the subfloor, clean front and back of carpet, install new pad and reinstall the carpet.

In extreme cases: If Superb Carpet & Tile / Grout Cleaninge feels that you will be wasting your money, we will let you know that your only option is to replace the carpet and seal the subfloor.

You may be asking yourself: What can I do right now before Superb Carpet & Tile / Grout Cleaninge arrives or I want to deal with problem myself?

Absorb (blot) as much of the urine as possible onto towels or cloths. The more you absorb the greater the chance of effectively dealing with the stain and odor. Place a towel or cloth on the spot and press and hold to absorb the urine. You can also place a heavy object on towel. Wait 5 to 10 minutes. Remove the towel and put new towel on. Repeat until you are not getting any liquid.
Next is to rinse the spot with just water. If you have a small wet vacuum that can suck up water, that is best. The wet vacuum will do better than blotting. A common customer reaction is to scrub the spot to remove the stain: DON'T scrub, as this will damage the carpet fibers. Now as you rinse with water be careful not to over wet the rug and also be aware of any hardwood flooring as it can also be damaged by the urine and the procedures that you take to fix this situation. If you decide that you want A Striking Image to fix the problem, the following is an outline of our cleaning procedure.

 

Our Multi-Step Pet Problem Cleaning Procedure:
  • Conduct pet problem evaluation
  • Discuss your options and costs
  • Treat spots and odor
  • Remove pad (optional)
  • Seal subfloor (optional
  • Clean Carpet
  • Install new pad (optional)
  • Re-install carpet (optional)
  • For Pet urine on tile, Call us.
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    Specialty cleaning and services offered:
    • Free in-home written estimate or a rough estimate over the phone estimate
    • Carpet consultation if you're unsure whether carpet can be cleaned or saved
    • Clean specialty area rugs that have urine, (Oriental, Persian, etc.)
    • Find urine spots
    • Special request or concerns,
    • Same day servic availiable (call for details).,

    Call 575-526-7845 to schedule your cleaning or
    a free no-obligation estimate today!

     

    Superb Carpet & Tile / Grout Cleaning 100% Satisfaction Guarantee!

    At Superb Carpet & Tile / Grout Cleaning, we want you to be delighted with our work! Therefore, every cleaning job we do comes with a risk-free guarantee. What does this mean for you? - If you are not happy with our work, we will redo the job/area for FREE! Plus, we understand you might have some difficult spots, so if they reappear, call us and WE will reappear. We give you 30 days to call us back for a redo with no hassle and no charge! And, if you are still not satisfied, ASI will refund your money back. We have been offering this guarantee for over 34 years because nothing is more important to us than your complete satisfaction. Thank you!

     

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